EKTA allows their customer to return their purchase via mail or in-store within 30 days of purchase.

Return Period 30 Days
Return Method In Store or online
Exchange Period 30 Days
Exchange Method In Store or online
Refund Period Within 7-10 Business Days
Refund Method Method of Payment

For online purchases – They have a return window of 30 days if you return it by mail. If you want to return your product to their reopened store, they are allowing a 14 days’ return window.
For in-store returns – Their reopened stores are accepting returns of the purchases made between March 3rd and March 17th. This window is of only 14 days.

Return Window
The period for return – 30 days

We’ll try to address topics like EKTA outlet return policy, EKTA store return policy, EKTA store return policy, etc. EKTA accepts requests for refunds only. They do not offer replacements. If you are not satisfied with the product, you must return it within the first 30 days of your purchase.
The product must be in its original condition, accompanied by the original invoice